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<h1 class="topictitle1">VMware Resource Links Are Not Restored After the Management Port Fault Recovery</h1>
<div><div class="section" id="EN-US_TOPIC_0000002200140653__en-us_topic_0000002200100753_section7132320145912"><h4 class="sectiontitle">Symptom</h4><p id="EN-US_TOPIC_0000002200140653__en-us_topic_0000002200100753_p11773133842217">VMware resource links are not restored after the management port fault recovery. The "Failed to get virtual machine information" error message is displayed.</p>
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<div class="section" id="EN-US_TOPIC_0000002200140653__en-us_topic_0000002200100753_section04103712434"><h4 class="sectiontitle">Possible Causes</h4><p id="EN-US_TOPIC_0000002200140653__en-us_topic_0000002200100753_p18455218192410">The system does not automatically restore VMware resource links after the management port fault recovery.</p>
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<div class="section" id="EN-US_TOPIC_0000002200140653__en-us_topic_0000002200100753_section798410146487"><h4 class="sectiontitle">Troubleshooting</h4><ol id="EN-US_TOPIC_0000002200140653__en-us_topic_0000002200100753_ol1993315212415"><li id="EN-US_TOPIC_0000002200140653__en-us_topic_0000002200100753_li750424485010"><span>Choose <span id="EN-US_TOPIC_0000002200140653__en-us_topic_0000002200100753_text821201182019"><strong>Protect</strong></span> &gt; <span id="EN-US_TOPIC_0000002200140653__en-us_topic_0000002200100753_text1811714156303"><strong>Virtualization</strong></span> &gt; <span id="EN-US_TOPIC_0000002200140653__en-us_topic_0000002200100753_text12973943017"><strong>VMware</strong></span>.</span></li><li id="EN-US_TOPIC_0000002200140653__en-us_topic_0000002200100753_li115510477810"><span>On the left of the VMware page, select the vCenter Server or ESXi host to be operated.</span></li><li id="EN-US_TOPIC_0000002200140653__en-us_topic_0000002200100753_li521110218914"><span>Choose <span class="uicontrol" id="EN-US_TOPIC_0000002200140653__en-us_topic_0000002200100753_uicontrol218822812331"><b><span id="EN-US_TOPIC_0000002200140653__en-us_topic_0000002200100753_text5882191313337"><strong>More</strong></span> &gt; <span id="EN-US_TOPIC_0000002200140653__en-us_topic_0000002200100753_text104341326133312"><strong>Resource Scan</strong></span></b></span>.</span><p><p id="EN-US_TOPIC_0000002200140653__en-us_topic_0000002200100753_p18727105114337">After the resource scanning is successful, the VMware links are restored.</p>
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<div class="section" id="EN-US_TOPIC_0000002200140653__en-us_topic_0000002200100753_section590752117443"><h4 class="sectiontitle">Suggestions</h4><p id="EN-US_TOPIC_0000002200140653__en-us_topic_0000002200100753_p15225181517409">None</p>
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<div class="section" id="EN-US_TOPIC_0000002200140653__en-us_topic_0000002200100753_section1227093194410"><h4 class="sectiontitle">Reference</h4><p id="EN-US_TOPIC_0000002200140653__en-us_topic_0000002200100753_p165892210816">None</p>
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<div class="parentlink"><strong>Parent topic:</strong> <a href="en-us_topic_0000002200054965.html">FAQs</a></div>
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